Refund policy

Because all of our magnets are custom-made just for you, we do not accept returns or exchanges on personalized orders.

However, your satisfaction is very important to us. If your order arrives damaged, defective, or there is an error on our part, please contact us within 5 days of delivery. Be sure to include your order number and clear photos of the issue so we can review it quickly.

If approved, we will gladly offer a replacement or appropriate resolution at no additional cost.

Please note:

• Minor color variations may occur due to screen settings and printing processes.
• It is the customer’s responsibility to review and approve proofs and submitted photos carefully before production.

If you have any questions or concerns, don’t hesitate to reach out—we’re here to help and want you to love your magnets!